Check on:  The seller has violated one of eBay’s policies, click continue. I don't want another unsuspecting person to buy this bracelet thinking it is real gold. After so many days eBay will allow you to ask them to step in. I took it to my local jeweler to verify. My issue with the seller is that they still have listings up for the same bracelet, saying it is solid 14k. https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022&st=3&pos=1&que... https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022, Seller now reports damage on a new item before shipping it. Tip You can also report a buyer from the Resolution Centre - opens in new window or tab, or from your Sold Items list - opens in new window or tab, by finding the order, selecting More actions, and then choosing Report buyer. So i went ahead and canceled the order. Unfortunately, not all e-commerce stories end in a positive way. If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. But after i paid, the seller said that the advertised quantity was wrong (C$ 3.13 was for only one piece), and gave me refund. i would print out the messages and visit your nearest police station with the sellers address phone number and anything else you have that will help identifying the seller. If you’ve bid on, bought from, or sold to the member, you can contact them through My eBay: Find the item in your Purchase History. It is just in the report section of PAYPAL. Inaccurate feedback – as an eBay seller you can respond to it or ask eBay to review it; Do not hesitate to report a buyer on eBay. If you received an inappropriate message from the seller and you report it, it is likely the seller will get some sort of warning or more likely nothing will happen unless the message is totally messed up. One for selling bootlegs and the other posting their website. Tip In Sales Reports, reports are available for 6 months, while reports using Sales Reports Plus are available for 2 years. (Calling someone a “lowdown mud-sucking cretin” doesn’t provide any useful info to anyone — and doesn’t reflect well on you, either.) On the next page, fill in any extra information, and select Send. Thank you! {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. There's a "Report" button on this Help page:   https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022    However, if you obtained your refund via the Item Not Received procedure, then you've already reported the seller. Hit submit and your case will be looked at. Fill in additional comments; tell them your story and let them know they need to contact you (leave a phone number) or look at your messages. I kept the email proof. Can't seem to find it anywhere in the full or mobile version. You should only report a seller if you think they're violating our policies, for example: They offer to sell you a listed item outside of eBay; They don't intend to complete the sale; They sent threatening messages or used abusive or vulgar language; They published another member's contact information I remember there used to be a report link on the eBay messages if you received an offensive reply from another member. I can't find a way to report a seller on eBay. If you file a report, make your message clear and concise by including everything that happened, but don’t editorialize. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sales Reports Plus offers additional features, such as viewing sales by category, selling format and ending time, as well as any unpaid item activity. I asked for a refund, and the seller obliged. if a seller is using the message system to make threats of sending someone to rape you this has become a police matter. Hi, I recently ordered something on eBay and has confirmed with the seller about the ads info before payment( C$ 3.13 for 8 pieces). Use TAB key to navigate results. If you receive a missed call from someone purporting to be from eBay, do not call the number back. From there I was able to report the buyer. As a professional eBay seller, you might have already faced cases, where the buyer is the dishonest one. If you can't find a solution to your question, select Other, then select Contact the seller. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. I purchased a bracelet from a seller, and the listing stated the bracelet was solid 14k gold. If you have a problem with a seller because they’re not following our policies, let us know and we’ll look into it. You can report a seller for different reasons. If they have, we'll show you this information before you contact the seller. I have spoken on chat with ebay, they were not much help and dont know the reason. Members can send messages to each other through eBay. Then select the appropriate reason for reporting and click the Report Message button that is displayed at the bottom of the message to submit the report. Report a Concern. Copyright © 1995-2021 eBay Inc. All Rights Reserved. If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Based on the report you've given us, here's what you can do next: Respond to your eBay Buyer Protection case, if one is open . If you don't see the same message there, the email is fake. If you're unsure whether the request was genuine or not, check your eBay Messages as we will … To get your money back, you need to either let us know that you have not received your item or open a return if the item did arrive. After you open a case the seller is required to message you with a status. For example, if you've used the "contact member" system within eBay, you may have a name or email address for the person, or you may have exchanged emails. I gave negative feedback, and stated it was not 14k. The seller sent me a message asking me to remove my feedback. Enter your search term to display live search results. We take all reports seriously, but please make sure your claims are accurate. Whatever, you do during the case, don't close the case until you receive the item. Tip ; Always read the listing carefully and check the seller's Feedback before buying. The more you're spending, the more cautious you should be. Select the reason from the dropdown menu, then Continue. If you didn't get your item, you're covered under eBay Money Back Guarantee. D) Stripping the excitement of an Auction Site and replacing it with a Walmart-like BINatorium. [4] How do I do that? They offer to sell you a listed item outside of eBay, They send threatening messages or use abusive or vulgar language, They published another member’s contact information, The seller gave you false contact information, You suspect the seller is under the age of 18. They put it on a machine that shows the metal content, and there was NO gold in the bracelet. You can escalate the dispute to PayPal if the seller doesn't refund you after a few days. hello for ROCK&METAL COLLECTORS Original Japanese Bootleg CD&DVD Shop their website was here. You can choose to send a copy to your registered email address as well. Learn more about false reporting of policy violations. We take all reports seriously, but please make sure your claims are accurate. Give support, share information, and connect with fellow members. Everything you need is here in the eBay Seller Center. If you did not pay using PayPal you can file a chargeback with your bank or Credit Card Company. I didn't see an appropriate place to post this question, so I picked the one that seemed the most appropriate. I was also told to report a buyer so that they can monitor a buyers purchasing patterns. Then he starts threatening me again about how I canceled without his consent and that the history of the messages "doesn't lie".. Click on either: Seller sent threatening or abusive messages or other. Avoiding buying scams. Type your message and select Send. File the claim here https://www.paypal.com/disputes/. E) eBay' Buyer Protection Policy. eBay is unlikely to make unannounced calls to you about your account. F) Forcing Sellers to use Paypal. Income includes invoiced amounts, so yes including postage. To report a fake email, forward it as an attachment to spoof@ebay.com. You will most likely go back and forth. Once they step in, they will most likely side with you and give you a refund. All message content is visible to ebay customer support so they were able to read everything that person wrote and stated they would follow up. C) The implementation of the DSR (Destroying Seller' Reputations) System. Eventually he came back and says (quoting from his message) "If you don't want to wait on eBay you can cancel the order. Select the More actions dropdown menu and select Contact seller or Contact buyer. 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